Returns and Shipments
All our Putters are produced on specific customer request.
All OneOff products have a 5-year warranty.
OneOff undertakes to replace the customer’s product if there are obvious manufacturing defects according to article 130 of the consumer code.
Should the customer notice manufacturing defects in the OneOff customized Putter, he is requested to contact us promptly in order to replace the product.
By configuring the Putter and sending the order form the customer acknowledges that the right of withdrawal is excluded because it is produced exclusively to measure and according to the configurations requested by the customer.
Attention: Exclusion of the right of withdrawal: the art. 49, letter m) of the Consumer Code.
Once received the order OneOff produces the Putter in a maximum of 15 working days.
Production and Shipping Times
Normally OneOff ends the production of the Customized Putter in about 15 days.
The shipment takes place simultaneously with the moment in which the Putter is finished and tested for delivery.
Delivery times depend on the country where the package is to be sent. 1-2 days if the delivery address is in Italy.
The best national and international couriers are used for shipments.